Entering Outputs and Outcomes in the 4TQFlow Finish Figure
The 4TQFlow Finish figure has the facility to enter descriptions of process outputs and outcomes.
What is the difference between a process output and outcome?
Process
A process represents what an organizations does - work! It is a series of inter-related activities that transforms inputs such as materials and information into outputs and outcomes that have value for stakeholders.
What is the difference between a process output and outcome?
Process
A process represents what an organizations does - work! It is a series of inter-related activities that transforms inputs such as materials and information into outputs and outcomes that have value for stakeholders.
Outputs and Outcomes
The process outputs can be considered to be a product or a result that is related in some way to the process inputs.
Outputs are measured before they emerge from the process whereas outcomes are the impact the processes have. For example, an outcome could be an impact on the business or an unforeseen impact on the environment. Let us take the budget process where the output is all the budget details entered into the financial management system. One of the outcomes is that resources are provided for the business to function effectively.
4TQFlow Example 
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